JOCELYN | PENSION CONSULTING

EXPERT ADVICE, EXCEPTIONAL SERVICE

Jocelyn Pension Consulting values expert advice, exceptional service, and customized solutions to help Plan Sponsors effortlessly navigate the complex retirement plan landscape and help Plan Participants achieve their retirement goals. JPC provides Plan Sponsors and Participants with high quality service through a local support team that understands your business, your industry, and your community.

Learn More

What We Do

Jocelyn Pension Consulting, LLC is an independent consulting firm that provides professional advice and local support to create a customized 401(k) Plan solution for small- to medium-sized growing businesses. We carefully manage growth, so we can continue to provide superior customer service and offer a solution that lasts for the life of your 401(k) plans.

wtfdivi014-url4

Plan Design & Implementation

401(k) Defined Contribution and Defined Benefit plan design, documentation, and implementation services to meet the employer’s retirement plan objectives and IRS/DOL guidelines and regulations.

wtfdivi014-url5

Employee Communication

Customized initial enrollment and ongoing communication and education materials.

Financial Wellness

Assisting Plan Sponsors to design a program to improve each Plan Participant’s financial behavior to better prepare them for retirement.

wtfdivi014-url0

Defined Contribution Recordkeeping

Recordkeeping and administration for defined contribution plans, daily valuation 401(k) plans and profit sharing plans, using state of the art recordkeeping technology to provide accurate and timely information to plan participants.

wtfdivi014-url2

Plan Compliance Testing & Reporting

Complete IRS compliance testing services, preparation of required government forms including IRS Form 5500 and related schedules.

wtfdivi014-url1

Consulting Services

Plan design studies, IRS/DOL audit assistance, Qualified Domestic Relations Order assistance or assistance with issues related to mergers and acquisitions.

Our Leadership

Click to learn more.

Robert A. Jocelyn

Robert A. Jocelyn

President

Bob is a Principal of Jocelyn Pension Consulting, LLC and has been involved in the pension industry for over 20 years.  He is a graduate of Middlebury College, Middlebury, Vermont and also a graduate of the University of Denver College of Law. He is a member of the American Society of Pension Professionals and Actuaries, the American Bar Association and the Hawaii Bar Association. Prior to founding Jocelyn Pension Consulting, LLC, he was President of Western Pension Service Corporation for over 15 years. Western Pension Service Corporation was a large regional independent recordkeeping firm, located in Northern California, that was acquired by a large national company. Outside of the office, Bob enjoys travel with his wife and family, biking and snow skiing in Colorado and the beach in Hawaii.

Nick Jocelyn, AIF

Nick Jocelyn, AIF

Vice President

Nick is a Principal of Jocelyn Pension Consulting, LLC and has held the title of Vice President since 2006. Nick is a member of the American Society of Pension Professionals and Actuaries and is an Accredited Investment Fiduciary. Nick has a B.A. in International Studies from Middlebury College.  Nick is passionate about finding creative retirement solutions for Plan Sponsors, and providing investment education that helps all participants make retirement a reality.  Outside of the office, Nick enjoys all things outdoors, including biking, running, skiing, hiking with his dog, and competing in Ironman-distance triathlons. 

Robert A. Jocelyn

Robert A. Jocelyn

President

Bob is a Principal of Jocelyn Pension Consulting, LLC and has been involved in the pension industry for over 20 years.  He is a graduate of Middlebury College, Middlebury, Vermont and also a graduate of the University of Denver College of Law. He is a member of the American Society of Pension Professionals and Actuaries, the American Bar Association and the Hawaii Bar Association. Prior to founding Jocelyn Pension Consulting, LLC, he was President of Western Pension Service Corporation for over 15 years. Western Pension Service Corporation was a large regional independent recordkeeping firm, located in Northern California, that was acquired by a large national company. Outside of the office, Bob enjoys travel with his wife and family, biking and snow skiing in Colorado and the beach in Hawaii.

Nick Jocelyn, AIF

Nick Jocelyn, AIF

Vice President

Nick is a Principal of Jocelyn Pension Consulting, LLC and has held the title of Vice President since 2006. Nick is a member of the American Society of Pension Professionals and Actuaries and is an Accredited Investment Fiduciary. Nick has a B.A. in International Studies from Middlebury College.  Nick is passionate about finding creative retirement solutions for Plan Sponsors, and providing investment education that helps all participants make retirement a reality.  Outside of the office, Nick enjoys all things outdoors, including biking, running, skiing, hiking with his dog, and competing in Ironman-distance triathlons. 

Our Team

We combine expert guidance and advice with state of the art record keeping technology.

Boulder, CO

San Rafael, CA

Contact

Use the email links or the form below to contact us and we’ll reply asap. Participant Support: 866.840.6441 Email Support

Boulder, Colorado

2229 Broadway Street, Suite 200
Phone 303.440.4015 | Fax: 303.484.5233
support@jocelynpension.com

San Rafael, California

100 Smith Ranch Road, Ste 329
Phone 415.472.7080 | Fax: 415.472.7082
support@jocelynpension.com

Frequently Asked Questions

This is my first time logging into the Plan website. How do I login?

When logging in for the first time, your login credentials are the following:

  • User ID: your Social Security Number (SSN#) entered without dashes
  • Password: last four digits of your Social Security Number
I forgot my login credentials to the Plan website. How can I reset them?

Upon selecting Login on the top right corner of the screen, select “Forgot User ID or Password.” Enter your role, SSN#, birth date, and zip code. Your login credentials will then be set to the default settings:

  • User ID: your social security number entered without dashes
  • Password: last four digits of your social security number
I forgot my security questions and answers. What do I do?

For security, we require phone verification in order to reset your security questions. You may call the Plan support team at 866-840-6441. We are available Monday through Friday from 8:30 AM to 5:30 PM MST.

I am interested in changing or stopping contributions to my retirement account. What do I do?

From your Dashboard, select Change Contribution Rate from the Contribution Rate box on the right side. The website will then walk you through this process. After changing your contribution rate, please note that it is your responsibility to follow up with your payroll department or check your paystub to ensure this change took place. As the recordkeeper, we record the change and let your company know about the change, but your payroll department is responsible for implementing this change when they process payroll.

What’s the difference between Traditional and Roth 401(k) plan contributions?

Traditional 401(k) Contributions:
Contributions are made pre-tax (Federal/State), which means you avoid taxes now. Distributions from the plan will be subject to tax which means you pay the tax later. Good for older participants in a high tax bracket now and in a lower tax bracket at time of distribution.

Roth 401(k) Contributions:

Contributions are made after-tax (Federal/State), which means you pay taxes now. Distributions from the Plan avoid taxes (later). Good for younger participants in a lower tax bracket now, higher tax bracket at time of distribution.

How do I obtain a statement of my retirement account?

Go to “Forms & Reports” and then “Reports”. Under Create Reports, select the “Standard Participant Statement Certificate incl. PPA” option. Enter the time period that you would like the statement generated for your account.

I’d like to transfer funds from another retirement account to my current account in the Plan. What is this process?

You will first need to contact the financial institution (or maybe your prior employer) where your account is currently held and follow their instructions for transferring your funds to Charles Schwab Trust Bank. When requesting a rollover from them, please refer to the Direct Rollover Contribution Instructions and Form, located under “Forms & Reports” and “Forms”.

I am currently employed with my company and am interested in withdrawing funds from my retirement account. What are my options?

Depending on the terms your retirement plan, you may have the option to request a loan, a hardship withdrawal, or an In-Service distribution. You should refer to the Summary Plan Description, located under “Forms & Reports” and “Forms”, for more information about these options.

I am no longer employed with my company and am interested in withdrawing funds from my retirement account. What are my options?

Generally, you have four options for handling your retirement savings:

  1. Leave your retirement savings in your former employer’s plan (if your account balance is greater than $5,000).
  2. Move your retirement account into a new employer’s plan (if allowed by your new employer’s retirement plan).
  3. Rollover your retirement account into an Individual Retirement Account (IRA).
  4. Cash out your retirement account (taxes will be assessed on pretax contributions and early withdrawal penalties may apply)
If I request a withdrawal of my funds, how long will it take for me to receive them?

After your request has been received along with all required documentation, your request will be sent to the Plan Administrator for approval. Once the approval has been received, the normal processing time is approximately ten business days.

Why does my distribution from the Plan take approximately 10 business days?
  • Once your completed, signed Distribution Election Form has been received and approved by the Plan Administrator to process your distribution from the Plan, processing takes approximately ten business days, because there are many steps in processing your distribution request.
  • Before your account can be liquidated to fund your distribution, it may take up to three business days to confirm that the distribution event meets Internal Revenue Service guidelines and the terms of the Plan.
  • To fund your distribution it is required that the investments held in your account be liquidated (sold). The sale of the investments in your account can take three days to process and settle the liquidation trades.
  • Once the proceeds have been received by the Plan trust for distribution to you, the Plan Administrator (your prior employer) must approve this final disbursement from the Plan’s trust account to you, and this process may take two or more business days.
  • When the disbursement has been approved by the Plan Administrator, The Charles Schwab Trust Bank will make the distribution as directed on your Distribution Election Form. The distribution proceeds should be then received within several business days based upon your distribution instructions.

© 2020 Jocelyn Pension Consulting, LLC and Jocelyn Pension Consulting of Colorado, LLC. All rights reserved.